Terms of service

Terms of Service

Last updated: July 15, 2026

This website and online store are operated by 深圳市卓菱贸易有限公司 (English translation: Shenzhen Zhuoling Trading Co., Ltd.), trading as ZOALIN. Throughout these Terms, "ZOALIN", "we", "us" and "our" refer to the operator of this website.

By visiting our website, purchasing a product, creating an account or otherwise using our services, you agree to these Terms of Service.

1. Products and Product Information

We sell physical modest womenswear and related fashion accessories directly to consumers. We make reasonable efforts to display product descriptions, measurements, materials, colors and images accurately. Actual colors may vary slightly depending on lighting, screen settings and production batches.

2. Pricing and Payment

Product prices and available currencies are displayed on the website and at checkout. The final amount payable, including any applicable discounts, shipping charges or taxes, will be shown before the customer confirms the order.

Payment is processed through the payment methods available at checkout. We do not store complete payment card information on our own servers.

3. Orders

An order is not considered accepted until payment has been successfully confirmed and an order confirmation has been issued.

We may cancel or refuse an order where reasonably necessary, including suspected fraud, pricing errors, stock unavailability, payment failure, delivery restrictions or legal requirements. If payment has already been received for a cancelled order, the applicable amount will be refunded to the original payment method.

4. Shipping and Delivery

Orders are processed and delivered in accordance with our Shipping Policy. Processing and delivery estimates are not guaranteed and may vary due to customs, logistics delays, weather, public holidays or other circumstances outside our reasonable control.

5. Returns and Refunds

Returns and refunds are handled according to our Refund Policy and Returns & Exchanges information. Eligible returns must meet the stated condition, timing and documentation requirements.

6. Account and Customer Responsibilities

Customers are responsible for providing accurate order, shipping and contact information. If a package cannot be delivered because of incorrect or incomplete information, additional shipping or handling costs may apply.

7. Limitation of Liability

To the fullest extent permitted by law, ZOALIN is not liable for indirect, incidental, special or consequential losses arising from use of the website, products or services.