Returns

Returns
& Exchanges

We accept eligible returns within 14 days after delivery. Items must be unused, unworn, unwashed, with tags attached and original packaging included.

14-day window

Please contact us within 14 days of receiving your order to request a return.

Returned items must be unworn, unwashed, undamaged, and sent back with tags and original packaging.

Approved customer-choice returns are subject to a 15% return service fee.

Customers are responsible for return shipping unless the item is defective or the wrong item was sent.

For the fastest exchange, return the eligible item and place a new order for the preferred size or color.

After the returned item is received and inspected, approved refunds are processed back to the original payment method.

Start a return by emailing support@zoalin.com before sending any item back.