Customer care

Shipping & Delivery

Order processing, shipping origin, delivery estimates, tracking, and checkout-specific shipping details.

Shipping and Delivery

ZOALIN is operated by ZOALIN COMMERCE LLC, a Wyoming limited liability company, trading as ZOALIN.

Estimated Total Delivery Time

Estimated total delivery time is 8–18 business days, including 1–3 business days of order processing.

Delivery times may vary depending on destination, customs clearance, public holidays, and carrier delays.

Shipping Origin

ZOALIN orders ship from China unless a different shipping origin is shown for a specific order.

Shipping Cost

ZOALIN provides free standard shipping on orders to supported destinations unless a different shipping option is clearly displayed before the customer completes checkout.

Duties and Taxes

Available shipping methods, shipping cost, and any destination-specific duty or tax handling are shown at checkout where available before payment.

Tracking

When your order ships, tracking information will be sent to the email address used at checkout. Tracking can take 24-48 hours to show the first movement after the label is created.

Contact

For shipping questions, contact support@zoalin.com.